Refund & Returns Policy | Sanda Oil Pakistan

If your order arrives damaged, incorrect or incomplete, contact us as soon as possible so we can review the issue.

Damaged, incorrect or incomplete orders

Please keep the product and packaging and provide clear photos or video when requested. This helps us verify courier damage or a packing error.

Personal-care and hygiene products

Because these are personal-care products, opened, used or tampered items may not be eligible for return unless the product was supplied incorrectly, arrived damaged, or a return is otherwise required by applicable law.

Return approval

Please contact us before sending anything back. Unauthorised returns may not be accepted.

Refunds

When a refund is approved, the amount and method are confirmed with the customer. Delivery or payment charges may depend on the reason for return.

Contact

For return help, call or WhatsApp 0305 5644867 or email care@sandaoil.pakvitamin.com.